We offer a complete suite of restoration services designed to handle any water-related disaster, from start to finish, right here in San Mateo.
When water damage strikes your San Mateo home at 2 AM, we answer your call. Our team is on standby round-the-clock because disasters don't wait for business hours. We're typically at your door within 60 minutes of your emergency call.
We're not a national chain - we're your neighbors. Our team lives and works in San Mateo, so we understand the unique challenges our coastal climate presents. We know the common water issues in areas like Baywood Park, Shoreview, and Central San Mateo.
Every member of our restoration team holds IICRC certification - the gold standard in water damage restoration. This means we follow industry-best practices and have the training to handle even the most complex water damage situations.
Dealing with insurance paperwork can be overwhelming after water damage. We work directly with all major insurance providers and can help guide you through the claims process, providing the documentation adjusters need.
When we started Water Damage San Mateo over a decade ago, we made a commitment to serve only our local community. Unlike national restoration chains, we're deeply rooted here in San Mateo. Our founder, a lifelong Peninsula resident, saw the need for a restoration company that truly understands our specific climate challenges - from the heavy winter rains that affect hillside homes to the plumbing issues common in San Mateo's older neighborhoods.
What really sets us apart is how we approach every job. We don't just see water damage - we see a family displaced from their Baywood Park home, a small business owner worried about reopening, or a senior citizen overwhelmed by a flooded basement. We treat every property as if it were our own, because in many ways, it is - we live here too.
From a simple pipe leak in your San Mateo kitchen to major flood damage from heavy rains, we provide comprehensive restoration services designed specifically for our local climate and housing styles.
Having a water damage emergency is stressful enough without having to deal with an out-of-town restoration company that doesn't understand San Mateo's unique needs. Here's why local homeowners trust us when disaster strikes:
We understand San Mateo's specific climate challenges, common plumbing issues in different neighborhoods, and local building codes that affect restoration work.
We use thermal imaging cameras, moisture meters, and industrial-grade drying equipment that many national chains don't bring to smaller San Mateo jobs.
You'll always speak with a local team member - not a call center. We provide regular updates and are always available to answer your questions.
We're invested in San Mateo because we live here too. We support local schools and organizations and treat every customer like a neighbor.
Every minute counts when water is damaging your home. Here's what makes our emergency response different for San Mateo residents:
Because we're based in San Mateo, we reach you faster than out-of-town companies. Most calls result in a team on-site within the hour.
When you call (650) 240-2823, you speak directly with a restoration professional, not an automated system or overseas call center.
Weekends, holidays, 3 AM - it doesn't matter. We have team members on call at all times because water damage doesn't keep business hours.
Mold can begin growing within 24 hours. Structural damage worsens over time. Call now to stop the damage.
24/7 Emergency Line
Here are answers to the questions we hear most often from San Mateo homeowners dealing with water damage:
We pride ourselves on our rapid local response. When you call our emergency line at (650) 240-2823, we typically dispatch a team within 15 minutes and arrive at your San Mateo location within 45-60 minutes. Being locally based means we avoid the delays that affect out-of-town restoration companies.
Absolutely. Mold is a common problem in San Mateo due to our coastal humidity. We're IICRC certified in mold remediation and prevention. After water damage, we take proactive measures to prevent mold growth. If mold is already present, we contain the area, remove affected materials safely, and treat surfaces to prevent regrowth.
We serve all of San Mateo and its surrounding neighborhoods including Baywood Park, Shoreview, Beresford, Fiesta Gardens, North Central, and Central San Mateo. As a locally-focused company, we concentrate our services exclusively within San Mateo to ensure the fastest possible response times and deepest local knowledge.
Hidden water damage is common in San Mateo homes. Signs include musty odors, peeling paint or wallpaper, warped floors, or stains on ceilings or walls. We use thermal imaging cameras and moisture meters to detect water you can't see - behind walls, under floors, or in insulation. If you suspect hidden damage, call us for a professional assessment.
Yes, we work directly with all major insurance providers and have extensive experience with water damage claims specific to San Mateo homes. We document everything thoroughly with photos and moisture readings, provide detailed estimates, and can even bill your insurance company directly. Our goal is to make the claims process as smooth as possible during a stressful time.
As a locally owned and operated restoration company, we're proud to serve every corner of San Mateo. Here are some of the areas where we regularly provide water damage restoration:
As local water damage experts, we've seen it all in San Mateo homes. Here's our latest advice for protecting your property: